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Jim Chilton

Chief Information Officer and General Manager

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Jim Chilton joined Cengage Group as Chief Information Officer in 2017. In this role, he is responsible for leading all internal business systems in addition to system infrastructure, cybersecurity and compliance, architecture and portfolio management. As part of his role, Jim led a comprehensive assessment and transformation of the Global Technology Solutions team – its culture, people, processes and technology – to develop best practices, improve operations and foster innovation that drive business growth. 

As of May 2022, Jim also assumed the role of acting General Manager for Infosec, part of Cengage Group’s Workforce Skills business. As General Manager, Jim leads the Infosec team and is focused on providing learning solutions that equip organizations and individuals with the skills and confidence to outsmart cybercrime.

Jim is a seasoned technology and business executive with an extensive background and deep expertise in technology optimization from technical product engineering to business systems management, process management, cybersecurity and customer support. Prior to joining Cengage Group, Jim held executive leadership positions at a broad range of companies in the enterprise software, high tech, and education industries including Dassault Systèmes and SolidWorks.   

Jim enthusiastically embraces the importance of ‘giving back’ and leverages his experience and network to influence the industry and community. Jim is an active Advisor and Board Member to numerous Boston area efforts and startup companies including Apprenti, MassHire, Actifio, among numerous others. Jim holds an MBA from New Hampshire College (now part of Southern New Hampshire University) and a bachelor’s degree in Computer Science from Franklin Pierce University. Jim received the 2020 Inspire CIO of the Year/Boston ORBIE award and was a finalist for the prestigious National InspireCIO of the Year ORBIE Award for 2021. Jim is based out of Boston, Massachusetts and lives in Hollis, New Hampshire.