Alternate Format Requests for Students and Instructors with Disabilities


Cengage is committed to meeting the needs of users with disabilities.

If an appropriate text is not available for purchase, a Disability Support Services Representative may request an electronic file of the print materials from Cengage on behalf of a student or instructor. Each qualified user must purchase access to the product, or the institution may purchase access for the user.

Find contact information for other publishers at Association of American Publishers.

Alternate Format Requests


Higher Education Schools

Submit requests to the AccessText Network (ATN), a clearinghouse for publishers providing e-files to post-secondary Disability Support Offices within the United States and our territories. Note: ATN membership is required before a request can be submitted. Membership is free. Visit the AccessText Network.

Non-members of ATN may request files via our online request form.

K-12 Schools

Visit the National Instructional Materials Access Center (NIMAC) to request alternate materials. Your state coordinator may request files to be converted to a format accessible to your student. If the title is not found, the state coordinator can request that Cengage add it to the NIMAC repository.

If NIMAC does not apply to you, submit a request via Cengage's online request form.

Career Schools

Send a request via Cengage's online request form.

Nelson Education and Cengage EMEA

Send a request via Cengage's online request form.

Cengage Australia

Send a request via Cengage Australia's online alternate format request form.

Frequently Asked Questions

Additional Resources & Support


Audio–visual products © 2018 and later are closed-captioned with accompanying transcripts. If the product you are using is not closed-captioned, send an online request form for permission to caption the material or for copies of available transcripts.

Accessible PowerPoints and other instructional materials

Send an online request form with details of what is required. We will evaluate your request and will get back to you. Note: If accessible material need to be created, it can take up to three months. At a minimum, we will provide you with a permission letter to make the materials accessible for your student.